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| FAQS & Buyer Guarantee |
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Soho Tickets is 100% committed to being your trusted source for tickets to sports & entertainment events worldwide.
We want you to feel safe and secure everytime you buy tickets from SohoTickets.com knowing that we back each purchase with our guarantee.
100% Buyer Guarantee.
Our Guarantee means that your tickets will:
* Always be delivered in time for the event.
* Always be authentic.
* Always be refunded if the event is canceled & not rescheduled.
* Always be what you ordered or better
Who are SohoTickets.com?
We are a highly experienced ticket agent specializing in difficult to get tickets for major world-wide events ranging from concerts to festivals to boxing tickets and hospitality packages. We employ dedicated support staff to complete the day to day running of the business. We have staff available 24 hours a day 7 days a week
How reliable are SohoTickets.com?
SohoTickets.com are as reliable as any internet service you use. We have served over 10,000 orders in over 15 different countries and we have a 100% Customer Service record. All orders are 100% guaranteed and therefore we provide every ticket, every time.
If you purchase a ticket on our website we can guarantee that you will receive it, even if the market increases and we have to pay more for your ticket than you originally paid. Please be aware that other agents that will simply refund your money (a few days before the event) because they do not wish to lose money on your order. Our Tickets are 100% Guaranteed
To illustrate the size of SohoTickets.com we are currently advertising on one of the biggest sports channels in Europe (Setanta Sports) with over 2 million veiwers every week.
Will I be dealing with sports/music fans like myself?
The people that work at SohoTickets.com are dedicated and passionate sports and music fans and therefore understand the importance that the tickets are delivered as promised.
How can I be sure that I am dealing with a reputable Company?
We have certain working rules here at SohoTickets.com that we do not stray from. If an order for a ticket has been placed then we guarantee 100% that those tickets will be delivered for the event.
We offer customer service in the form of Email: sales@sohotickets.com Live Support which can be accessed on the website. We have set ourselves high standards here at SohoTickets.com in which we aim to respond to every enquiry within 24 hours of receiving it.
How Many Customers have you served?
SohoTickets.com have arranged over 10,000 tickets to satisfied customers from all over the world. We ensure that all customers are communicated with directly and promptly. We are now investing in brand awareness for SohoTickets.com through television adverts etc.
What major events do you provide tours/tickets for?
Our major speciality is football and concerts, but we arrange Tickets for Grand Prix motor racing, Boxing, Rugby, Festivals, Cricket and any other event that creates a significant interest.
Do you only arrange tickets and tours?
SohoTickets.com are also specialists in Sports Hospitality packages. We have gained a formidable reputation for ourselves in this field gaining nothing but praise from satisfied customers. If you have not viewed them already, please see our Hospitality pages for details.
Would you consider providing tickets you do not have listed?
Our philosophy for success is to provide to our customers the level of quality and service beyond that of which they expect. If an event generates significant customer interest, then we at SohoTickets.com will endeavour to provide a top quality tour package to suit.
If you wish you can join our mailing list for the sport or team/artist that you follow by simply registering with SohoTickets.com
What are the payment methods?
Soho Tickets currently supports the following methods of payment.
Visa, MasterCard, Switch, Solo, Maestro and Electron.
How secure is paying online?
SohoTickets.com is an absolutely safe and easy way to pay for your tickets.
When will my payment method be charged?
If you are paying by credit card or debit card Soho Tickets will authorise your payment method as soon as you place your order and the full payment will be charged.
Is it safe to pay with credit card or bank transfer?
Purchasing tickets from Soho Tickets is 100% safe. You can rest assured that any transaction you make is both private and protected. Online orders are protected by the payment system that uses software which encrypts all of your personal information including credit, debit and bank account numbers, name and address
How will the charge appear on my credit card or bank statement?
The charge for your tickets will appear on your statement as "Soho Tickets" if you have paid by credit card or debit card.
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Sports
Boxing Tickets
